You’ve Got Questions, We’ve Got Answers
Have questions that we haven’t answered? No problem, send us a message and we’ll get back to you as soon as possible.
Where do these trips take Place?
These trips take place in Vava’u, Tonga. Where is Tonga? It’s near Fiji! Go ahead and take a look on Google Maps!
What is included in the trip cost?
– Hot breakfast
– Lunches on whale water days
– Boat, skipper, accredited whale guide
– Return transport from VAV to accommodations
– Photography and videography advice
– Smiles & fun!
Do your tours include flights?
Our tours do not include any airfare.
When should I book my tour?
Clients tend to book their whale tours with us, one year before their trip. Availability is limited.
Do you need to be a diver to come on the trip?
The humpback whale trips are snorkeling only; there is no diving allowed. There is also no need to dive, as the whales are at the surface most of the time.
Please note that Tongan law allows 4 guests in the water with a certified whale guide at a time. The boats take 6 guests, unless otherwise noted. You will rotate turns in the water with your group.
How do I sign up for a trip?
Please click on the “Book Now” button to reserve your space for a trip. Once we have received your non-refundable deposit, your space will be confirmed. All our trips offer payment plans.
How much is the deposit?
All trips require a non-refundable deposit of $1000 USD to confirm and reserve your spot on any trip. Each trip offers different due dates on payments leading up to the actual trip.
Payment is due in full
2020 Payment Plan:
1- $1000 USD deposit
2- 50% of the remaining balance is due on January 15, 2020
3- Final balance is due on April 15, 2020
How can I pay?
You can pay using a credit card with a 3.5% processing fee or, if you live in the United States, you can pay via an online bank transfer for $25 USD. You can also ask to pay via bank wire.
How many people can swim with the whales?
Tongan law allows 4 clients plus certified whale guide in the water at a time. Guests will rotate turns in and out of the water.
Can I join a tour late or leave it early?
It is possible to leave a tour early. You will be responsible for all costs associated with joining a tour late or leaving early. If you feel this may be necessary, please contact us before you book your whale adventure. Your expedition cost will not change.
Are airport transfers included?
Airport transfers are included in the trip cost from Vava’u airport to and from our accommodations.
Can I get my own accommodations?
Our packages include accommodation, because it is very hard to get a place to stay that’s decent during the whale season. This is why we book our accommodations years in advance, ensuring we have a range of quality accommodations to fit each budget.
Is tipping included and if not, how much should I budget?
Tips are not included in the tour price and tipping is entirely at your discretion. We generally advise $200- $300 USD.
These tips go directly to the boat crew, who work long hard hours, making sure we swim with whales and have a great time.
What is your cancellation policy?
90 days or more: 20% of the trip cost + deposit
Less than 90 days: 100% cancellation fee
Are we guaranteed to see the whales?
Well, it’s the ocean, so you never know, we can’t guarantee anything. However, these trips are scheduled during the peak season to optimize the chance of great encounters. We are quite confident that you will get in the water with the whales.
Can you help arrange my travel visas?
Visitors from most countries do not need a visa to enter Tonga (for a period of no longer than 31 days).
These include: Australia, Austria, Barbados, Belgium, Brazil, Brunei Darussalam, Bulgaria, Canada, Cook Islands, Cyprus, Czech Republic, Denmark, Dominica, Estonia, Federated States of Micronesia, Fiji, Finland, France, French Polynesia (New Caledonia, Tahiti, Wallis & Futuna), Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Kiribati, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Marshall Islands, Monaco, Nauru, Netherlands, New Zealand, Niue, Norway, Palau, Papua New Guinea, Poland, Portugal, Republic of Korea, Romania, Russia, Samoa, Seychelles, Singapore, Solomon Islands, Slovakia, Slovenia, Spain, St Kitts & Nevis, St Lusia, St Vincent & the Grenadines, Sweden, Switzerland, The Bahamas, Tokelau, Turkey, Tuvalu, Ukraine, United Kingdom & Northern Ireland, United States of America, Vanuatu.
Please note, visitors from all other countries need visas prior to arrival. If you do require a visa, it is always best to make those inquiries with a travel agent or contact the Tongan Immigration Department at email@example.com or phone +676 26 696 or +676 26 970.
Tonga Visitors Bureau
Tel: +676 25 334
Fax: +676 23 507
What are the age restrictions on your tours?
To travel independently you must be at least 18 years old. There are no upper age limits for most of our tours. We suggest October tours for kids under 17 as the whales are much more settled, and it will be easier for your children.
I’m a single traveler. Will I be charged a single supplement?
A single supplement for your own room is available, but the price will vary based on which trip you choose. Please ask us. 🙂